During Medicaid Redetermination, Local Service Providers Push for Smoother Application Process
Throughout the Medicaid redetermination process, D.C. Council member Christina Henderson (I-At Large) has asked questions about the effectiveness of District Direct. Navigating the online application process, she said, is leaving Medicaid recipients in a state of limbo that threatens their coverage. During a joint oversight roundtable that the Council Committee on Health and the Committee on Housing conducted in December, Henderson, chair of the Committee on Health, questioned DHS and DHCF officials about the causes of application processing delays and how they are rectifying them. She later told The Informer that getting both agencies in the same room, to an extent, rectified discrepancies about processing gaps. Henderson said she continues to hear from constituents whose benefits had been terminated while DHCF processes their Medicaid renewal paperwork. WIth what she estimated as 20,000 applications still pending, Henderson told The Informer that she worries if DHCF and DHS will be able to facilitate Medicaid redetermination without federal interference.